We post all items from our own warehouse in the United Kingdom using Royal Mail within 2 working days of receiving payment. Please note that all orders purchased over the weekend period will be dispatched the following Monday morning. Please allow the following guideline times for delivery:
Country Delivery Time (Working Days)
Australia 10 - 15
United States and Canada 10 - 15
United Kingdom 3 - 5
Europe 7- 15
Rest of World 15 - 25
Please refer to Estimated Delivery Times in the Shipping and Delivery section. Royal Mail will not track the item until these delivery estimates have passed
Purchases are automatically shipped to your address as provided on purchase, please ensure this address is correct and up to date. We do not accept responsibility for loss of items that are sent to incorrect or old addresses.
We usually dispatch orders within 2 working days, however, if we are unable to deliver your order within a reasonable amount of time we will contact you to establish if you are happy to wait. You will always be given the option to cancel or leave the goods on back-order. We will always keep you informed of any unexpected extended lead times. For bespoke items, where your order is made up specifically for you, we aim to dispatch within 28 days.
We use a variety of carriers for delivery, dependant on the size and destination of the parcel.
You will only be charged once per order for delivery however many separate shipments we make to you.